From +18% conversion at a DTC apparel brand to a 24-hour prior-auth turnaround at a national insurer - real engagements, real numbers, no slideware.
Replaced a stock recommendation widget with a real shopping concierge wired into Shopify, Klaviyo, and the WMS. Conversion lifted 18% in the first quarter and unwanted returns dropped 34% because customers got fit guidance before they bought.
Native iOS and Android apps for field technicians across 18 countries. On-device fallback, photo-grounded reports, and sync-on-reconnect. MTTR dropped 30% and the team retired three legacy apps in the process.
Replaced tier-1 IT support with a role-aware helpdesk agent integrated with ServiceNow, Okta, and Microsoft Entra. 85% of access, password, and software-install requests resolved without a human - and IT engineers got their week back.
Agents across research, medical, commercial, and manufacturing - multi-language, audit-traceable, and shipped on a cadence the company couldn't have imagined with traditional development.
Prior-authorization agent that pulls clinical context, applies medical policy, and produces an audit-ready evidence packet - cutting turnaround from 7 days to under 24 hours for routine requests.
Shopping concierge agent for intent-driven product discovery, fit guidance, and outfit building - measurably lifting conversion across web and mobile by 18% in the first quarter.
Subscriber care agent across 12 markets and 18 languages handling usage, billing, and plan changes. NPS lift of 14 points and 65% reduction in tier-1 ticket volume.
Replaced a 9-month internal AI roadmap with a 4-week Techimax pod engagement. Shipped 3 customer-facing agents and an embedded copilot foundation their team now builds on top of - daily releases since week one.
Network operations copilot that triages alarms, correlates incidents across systems, and drafts customer-facing communications - cutting MTTR by 30% in the first 6 months.
AI-native onboarding agent that personalizes setup based on customer profile. Activation lift of 22% in the first quarter and a 35% reduction in support tickets from new accounts.
Customer service agent across web, app, and contact center - auto-resolving 70% of routine inquiries with NPS lift of 12 points.
Tell us about the workflow you'd most like to ship as an AI agent. We'll come back with a fixed-scope plan.
